PT Programming Manual References[008] Absent MessageFeature Manual References21.1 Capacity of System ResourcesOperating Manual References1.3.1 Absent Message3.1.2 Personal Programming1.1.2 Account Code EntryDescriptionAn account code is used to identify outgoing CO line calls for accounting and billing purposes. The accountcode is appended to the Station Message Detail Recording (SMDR) call record. For example, a firm can usean account code for each client to determine which calls were made for which client, and can submit a bill tothe client according to the client’s account code as shown on the SMDR call record.There are two methods of entering account codes explained below.One of the methods is selected for each extension based on Class of Service (COS) programming.Mode DescriptionOption An extension user can enter an account code, but is not required to.Forced An extension user must always enter an account code before seizinga CO line.Conditions• An account code can be stored in Memory Dialing (One-touch Dialing, for example).• Account ButtonA flexible button can be customized as the Account button. The Account button is used in place of thefeature number for entering an account code. This button is useful because it can be used at any time,while feature number entry is allowed only when hearing a dial tone before seizing a CO line.• Extension users can enter an account code at any time during a call, including after the call has beendisconnected and a reorder tone is heard. However, if an account code is entered after there is no longera reorder tone, the call will not be stored in the SMDR record.• If an account code is entered more than once, the code entered last is logged in the SMDR.• Even in Forced mode, emergency numbers can be dialed without an account code. (® 5.1.2 EmergencyCall)• Proprietary telephone (PT) users can also enter an account code for incoming CO line calls during aconversation.• Verification Code EntryTo identify who made a CO line call for accounting and billing purposes, a verification code can be used.This code can be used at any extension. (® 19.1.1 Verification Code Entry)Document Version 2009-12 Feature Manual 151.1.2 Account Code Entry
