3.1 C3.1.1 CA (Communication Assistant)DescriptionPanasonic Communication Assistant (CA) is a CTI application usable with any telephone (except SIPextensions). A CTI server is not required to use CA. CA Client has 4 operating modes: Basic, Pro,Supervisor, and Operator Console.• Basic Mode:Only basic features are available, such as call control.• Pro Mode:A pro user can see the presence (phone status and absent message) of other extensions.• ICD Group Supervisor Mode:A supervisor can use this feature to monitor users within an ICD group from a PC.• Operator Console Mode:An operator or secretary can manage and redirect multiple calls simultaneously with a graphical interface.Conditions• Activation keys are required to enable the application, some of which are preinstalled on the IPCMPR card.• For details, refer to the documentation for CA.Installation Manual References3.8.4 First Party Call Control CTI ConnectionPC Programming Manual References3.4 [1-1] Slot—Card Property - IPCMPR—Port Number— Built-in Communication Assistant Server6.1 [4-1-1] Wired Extension—Extension Settings—Option 9— Built-in Communication Assistant6.10 [4-2-1] Portable Station—Extension Settings—Option 9— Built-in Communication AssistantFeature Manual References13.1.5 PC Console/PC Phone3.1.2 Call Distribution Port GroupDescriptionIt is possible to set which virtual port receives each call depending on the telephone number of the called party.By assigning each port to a Call Distribution Port Group (CDPG), it is possible to select which group receiveseach call. CDPG settings cover all V-IPGW cards in the PBX, which allows for ports on different cards to beassigned to the same CDPG. In other words, two 8-port cards can be used as one 16-port card.Programming Example:To enable this feature, it is necessary to program the following 2 tables through system programming:• CDPG Table- in order to assign ports to Call Distribution Port Groups.30 Feature Manual Document Version 2009-123.1.2 Call Distribution Port Group
