Panasonic KX-TVA50 Subscriber's Manual

Also see for KX-TVA200: Specifications Brochure & specs Brochure Product brochure User guide

Contents

Panasonic KX-TVA50 Subscriber's Manual Manual pdf 28 page image

5 Other Features5.1 Call TransferWhen a call reaches your extension via theAutomated Attendant service, normally yourextension will ring and you can answer thecall. If you use the Call Transfer feature,however, the VPS can handle the call in anumber of ways. The status you set for CallTransfer determines what happens to thecall. You can set one of the following:Call Blocking: The call will be handled bythe Incomplete Call Handling feature (see5.2 Incomplete Call Handling), which allowsyou to have your calls ring at anotherextension, transferred to your mailbox,transferred to the operator, etc. The call willnot ring at your extension. The call will behandled according to the settings you havemade for Incomplete Call Handling for NoAnswer.Call Screening: The VPS will prompt thecaller to record his or her name. If you areavailable to answer calls, the VPS will ringyour extension and play back the name ofthe caller. You can then answer the call ifyou choose. If you do not or cannot answerthe call, the call will be handled according tothe settings you have made for IncompleteCall Handling for No Answer.Intercom Paging: The VPS will page youusing the Intercom Paging feature of thePBX. The call will not ring at your extension.Your name will be announced to alert you tothe call. This feature is available with certainPBXs only. If you do not or cannot answerthe call, the call will be handled according tothe settings you have made for IncompleteCall Handling for No Answer.Beeper Access: The VPS will prompt thecaller to enter his or her telephone number,then will send the caller’s telephone numberto your beeper so you can return the call.• To use this feature, NotificationSchedule setting for your mailbox isrequired. For more information, consultyour System Administrator.Transfer to Mailbox: The VPS will transferthe caller to your mailbox where he or shecan leave a message for you. The call willnot ring at your extension.Transfer to Custom Service: The VPS willtransfer the caller to the Custom Serviceyou specify here. The call will not ring atyour extension.Disable Call Transfer: Turns the CallTransfer feature off. The call will ring at yourextension.1. Log in to your mailbox.• See 2.1 Logging in to Your Mailboxif necessary.2.413. Select the desired Call Transfer status.1for Call Blocking.2for Call Screening.3for Intercom Paging.4for Beeper Access.5for Transfer to Mailbox.6for Transfer to Custom Service.7for Disable all Transfer.4. Follow the prompts as necessary.• The prompts heard will varydepending on the feature you set instep 3.5. Go on-hook.Note• If Call Screening or Disable isselected, calls will be transferred toan outside telephone if a telephonenumber has been programmed forCall Transfer to Outside Line (see5.16 Assigning and CancelingTelephone Numbers for CallTransfer to Outside Line).• Intercom Paging is only availablewith Panasonic KX-T series PBXsusing APT or DPT Integration. Formore information, consult yourSystem Administrator.28 Subscriber’s Manual Document Version 3.0 2010/065.1 Call Transfer