1 Introduction to theVPS1.1 Introduction to theVPSThe Panasonic Voice Processing System(VPS) is a powerful tool that will help youmanage your voice communications andthereby increase your productivity. As asubscriber (the owner of a VPS mailbox),you can:• Send a message to one or more peopleinside or outside your office.• Transfer messages to other subscribersand add your own comments.• Access your mailbox and listen to yourmessages, even when out of the office.• Have the VPS call, beep, or e-mail youwhen someone leaves you a message.• Be notified by the message waiting lampon your extension when new messageshave been recorded in your mailbox.• Screen your calls.• Create a set of options and functionsexclusive to your mailbox (PersonalCustom Service) that can be selected byyour callers.• And more…Before You BeginIn order to use the VPS as a subscriber, youneed to know the following information. TheVPS System Manager can help you if youdo not know this information.• The extension number of the VPS thatyou should dial in order to access theVPS.• Your mailbox number and extensionnumber (In many cases these are thesame number, but it is possible they arenot).• Your mailbox password (if set).• The System Manager’s telephonenumber. The System Manager is theperson you should refer to when youhave any problems with the VPS.Once you know this information, you areready to use the VPS.Using the VPSThere are two ways to use the VPS; you canbe either a subscriber, or a caller.A subscriber is a VPS user who has his orher own mailbox. Subscribers can play backtheir own messages, leave messages forother subscribers, record a message that isthen sent to multiple parties (includingoutside parties), record greeting messages,etc. In order to use the VPS as a subscriber,you must first "log in" to your mailbox. Thisusually involves dialing your mailboxnumber and entering your password. Onceyou have logged in, you can use"Subscriber Services"; Subscriber Servicesare all the features and functions you canaccess or perform as a subscriber.A caller can generally be thought of as anoutside party. Callers can leave messagesfor VPS subscribers or use the VPS to beconnected to specific extensions, but theydo not log in to the VPS before using thesefeatures, and the number of features theycan use is limited.PromptsOne essential characteristic of the VPS is itsuse of "prompts". Prompts are recordedvoice guidance messages that help you setand use VPS features. Prompts also helpcallers when the VPS is handing their calls.Depending on how your VPS isprogrammed, subscribers and callers canselect the language they prefer for VPSprompts.Prompt example:Main Menu of Subscriber Services"To receive the message, press [1].""To deliver a message, press [2]."Document Version 3.0 2010/06 Subscriber’s Manual 51.1 Introduction to the VPS