Frequently Asked Questions FAQs, etc.65Problem ActionsScreenChaotic image, noisy Set “P-NR” in the Picture Menu (to remove noise). (p. 28) Check nearby electrical products (fluorescent lamp, DECT phones, mobile phones, microwave, etc.).No image can be displayed Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the minimum? (p. 28)Please also refer to “Neither image nor sound is produced” (p. 64)Blurry or distorted image(no sound or low volume)Reset channels. (p. 34 and p. 35) Please also refer to “Neither image nor sound is produced” (p. 64)Unusual image is displayed Turn the TV Off with Mains power On / Off switch, then turn it On again. If the problem persists, perform “Shipping Condition” (p. 44).SoundNo sound is producedIs “Sound mute” active? (p. 8) Is the volume set to the minimum? Is Speaker Selection (VIERA Link) set to “TV”? Please also refer to “Neither image nor sound is produced” (p. 64)Sound level is lowor sound is distortedSound signal reception may be deteriorated. Set “NICAM” (p. 29) in the Sound Menu to “Off”. (Analogue only) Please also refer to “Neither image nor sound is produced” (p. 64)Digital ChannelNo programmes shown on TVGuideReset channels. (p. 34 and p. 35) Check the digital transmission by contacting Digital UK on 08456 50 50 50 or at www.digitaluk.co.ukCheck the analogue broadcast (if still available in your area). Consult an aerial engineer to check the alignment of your aerial.Cannot find a channelyou have previously watchedThe channel may broadcast for part of the day. Check the channel in the TV Guide. (p. 18 and p. 19) Channel position numbers may be changed by broadcasters. Reset channels. (p. 34 and p. 35)HDMISound is unusualSet the sound setting of the connected equipment to “2ch L.PCM”. Check the “HDMI Input” setting in the Sound Menu. (p. 29) If digital sound connection has a problem, select analogue sound connection. (p. 62)Pictures from external equipmentare unusual when the equipmentis connected via HDMICheck the HDMI cable is connected properly. (p. 58 and p. 59) Turn the TV and equipment Off, then turn them On again. (p. 53) Check an input signal from the equipment. (p. 63) Check the output resolution from the equipment. (p. 63) Use an equipment compliant with EIA/CEA-861/861B.OtherThe TV does not switch OnPress and hold the standby On / Off switch on the remote control for about 1 second if Power LED is red.Check the mains lead is plugged into the socket. The fuse in the mains plug may have blown. Replace it with one of an identical rating (p. 4).The TV goes into Standby mode Auto power standby function is activated. (p. 9) The TV enters Standby mode about 30 mins. after analogue broadcast ends.The remote control does notwork or is intermittentAre the batteries installed correctly? (p. 6) Has the TV been switched On? The batteries may be running low. Replace them. Point the remote control directly at the front of the TV (within about 7 m and a 30 degree angle of the front of the TV).Situate the TV so that sunshine or other sources of bright light do not shine on the TV’s remote control signal receiver.Parts of the TV become hot Temperature rises of parts of the front, top and rear panels will not pose any problems in terms of performance or quality of the TV.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heardThere is some flexibility around the panel to prevent damage to the panel.The panel might move slightly when it is pushed with a finger, and clattered sound might be heard. This is not a malfunction.There may be red spots, bluespots, green spots and blackspots on the screenThis is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technologygiving you fine picture details. Occasionally, a few non-active pixelsmay appear on the screen as a fixed point of red, green, blue orblack. Please note this does not affect the performance of your LCD.An error message appears Follow the message’s instructions. If the problem persists, contact your local Panasonic dealer or the authorized Service Centre.