200Chapter 9 Solving ProblemsChapter 9Solving ProblemsTips for Solving ProblemsIf you encounter the problems, please check following items.Problem Symptom Action Refer toWhilesendingA document does not feed, ormultiple pages are fed at thesame time.• Check that the document does not havestaples or clips attached to it and that it is notsmeared or broken.• Check if the document is loaded properly.Does not stamp. Verify the settings of “04 Stamp (HOME)” and“28 Stamp at Memory XMT” in FunctionParameters (Fax/Email Settings> FaxParameters).OperatingInstructions (ForFunctionParameters)The verification stamp imageappears too light.Replace the verification stamp. Replacing theVerificationStamp (See page210)Vertical lines appear in atransmitted document.Make a copy on this machine and check itsimage quality. If the copy is OK, notify thereceiving station at fault.If copy is NG, clean the document scanningsurface area.Document is transmitted asblank paper.• Check if the document is loaded properly.• Make a copy on this machine and check itsimage quality. If the copy is OK, notify thereceiving station at fault.If copy is NG, clean the document scanningsurface area.Document is misfeeding. 1. Remove the jammed document according tothe error code displayed on the Touch-PanelDisplay.2. The machine cannot send long Document.Confirm the Document length according to theguidelines shown below.• Document length exceeds 78.8 inches (2meters) in "Std" and "Fine" mode.• Document length exceeds 19.7 inches (0.5meters) in "S-Fine" mode.• Document length exceeds 11.8 inches (0.3meters) in "600 dpi" mode.(The Resolution will change to S-Fineautomatically when sending longer than A4size, and 2-Sided documents.)OperatingInstructions (ForBasic Operations)
