COMSPHERE 3600 Series Data Service UnitsC-12 July 1999 3610-A2-GB91-90Table C-9(1 of 2)Point-to-Point Dial Backup Error MessagesMessage Notify NMS1 Condition ActionDBM: Busy Yes Telephone line associatedwith remote DBM is busy.Try again. Try another number ifpossible, or investigate why the line isbusy.DBM: CallAbortedNo Call was aborted from theDCP.None.DBM:Callbck Fail No There was a failure toconnect on a callbackattempt.Make sure you have the correct callsetup pointer and that remote DBM hasthe proper telephone number in thatdirectory. If both are correct, attempt toplace a manual call from the remoteDBM.DBM:Conflict w/EnvirYes DBM is not able to dial out(e.g., test is being run); thereis no DBM at the far end.Wait until the test is completed, or abortthe test.DBM:Dir Empty Yes An attempt was made toplace a call from an emptydirectory.Check Backup Directory entries andnumbers.DBM:DTR Discon Yes DTR has gone low, or thecall did not connect.Raise DTR at the DTE, or disable theDTRCallCon configuration option.DBM:Illegal Char Yes Illegal character in thedirectory specified.Check directory entry.DBM:NetwkAbort No Call was aborted by thenetwork.Try again.DBM:NetwkBusy Yes Call was unable to place callat the time.Try again.DBM:NetwkUnavl Yes Network is incapable ofpassing data.Look for line problems. If conditions aregood and no problem is found, calltelephone company and report theproblem.DBM:No Answer Yes There was no answer fromthe remote DBM or modem.1. Check that remote DBM is configuredfor many calls.2. Make sure remote DBM is properlyconnected to the PSTN.3. Check operational status of remoteDSU using a Device Test.4. Attempt to place a call from remoteDBM. If it cannot be placed, replacethe DBM.1 If Yes, an error message is reported to the NMS if the NMS initiated the Dial command.