Philips 40PFL4911 User Manual

Also see for 4000 series: Quick start guide User manual Quick start guide Service manual Quick start guide

Closed CaptionsClosed Captions are displayed as a white box. No Closed Captions are displayedin the Closed Captions-Supported Program.• Interference from buildings or weather conditions may cause Closed Captionsto be incomplete if watching Analog TV signals.• Broadcasting Station may shorten the program to insert advertisements.The Closed Caption Decoder cannot read the information of the shortenedprogram.Black Box is displayed on the TV Screen.• The text mode is selected for caption. Select CC-1, CC-2, CC-3 or CC-4.Software updateA message appears on the screen prompting for software update again.• When you start up the TV or a net service after executing the software update, amessage may appear on the screen prompting for software update again. In thiscase, please select Update to start USB update or network update. p. 42NetworkCannot connect to the network.• Check if the Ethernet Cable connection is properly made. Turn On theBroadband Router and/or Modem.• Check the Network Settings.• Check if the Broadband Router and/or Modem is correctly connected.Sometimes video quality is poor when using the wireless LAN.• The wireless network connection quality varies depending on the distance orobstacles (e.g. wall, basement, 2nd floor) between the TV Wireless LAN Adapterand the Wireless Router (access point), from other wireless networks, and brandand type of the Wireless Router (access point). When using the Wireless LAN ofthe TV, it is suggested to place the Wireless Router as close as possible to theTelevision.Wireless LAN connection fails or wireless connection is poor.• Check the installation location of the TV and Wireless Router (access point).Signal quality may be affected for the following reasons.– Interference of other wireless devices, microwaves, fluorescent lights, etc., areplaced nearby.– There are floors or walls between the Wireless Router and TV.– If the problems continue even after checking the above, try making a wiredLAN connection.Cannot use the wireless connection.• Check if the Wireless LAN Access Point (AP) (e.g. Wireless Router) is orientedproperly or not placed too close between them.• Once you have activated the wireless connection please wait 30 seconds for theconnection to be established after Turning On the Unit, before trying to accessnetwork features such as Net TV.Cannot use Netflix feature.• Check if the network connection is properly made.• Visit http://www.netflix.com on your PC and become a Netflix member.• Some network services may not be available in your country.Cannot add movies or TV episodes to the Instant Queue.• Visit www.netflix.com on your PC.Even though the speed of the Internet connection improves during playback,the picture quality of Netflix streaming movie does not improve.• The picture quality does not change during playback. It differs depending on thespeed of Internet connection at the time of loading.The picture quality of a streaming movie (Netflix) is poor.• Check the speed of your Internet connection. You need speeds of at least 8 Mbpsto this player for high quality uninterrupted playback.Streaming movie (Netflix) often stops or starts buffering during playback.• Contact your Internet service provider to troubleshoot your Internet connectionfor speed and line quality. Consistent line quality and speed are very importantfor Internet video playback.Cannot connect to the network while my PC is connected to the network.• Check the content of your Internet service contract to see if your Internet ServiceProvider prevents multiple terminals connecting at the same time.Cannot use Easy Connect to connect to the Access Point.• Connect the Unit to the Access Point using Scan or Manual entry mode. If theAccess Point’s security mode is set to WEP*, change the setting to others(recommended), then try Easy connect again. (For Access Point configuration,please consult its user manual or manufacturer.)* WEP is not recommended to be used due to its Major security flaws. Change the Securityprotocol on the Wireless Router to others (recommended) mode.Folder or files stored on Home network media server are not displayed in thefile list or cannot be played back.• Check the setting on your home media server. (Refer to the user manual of thehome media server.)• Check the network connection and settings.Note(s)• The LCD screen is manufactured to provide many years of useful life.Occasionally a few non active pixels may appear as a fixed point of blue, greenor red.This is not to be considered a defect in the LCD screen.• Some functions are not available in specific modes, but this is not a malfunction.Read the description in this User Manual for more details on correct operations.For additional troubleshooting, refer to the Frequently Asked Questionsor FAQs on www.philips.com/support.50 .English