User Manual35Q-See Product WarrantyThank you for choosing our products.All of our products users have a conditional free warranty repair service for hardware within12 months starting from purchase date, and a free exchange service within one month (valid formanufacturing defects). Permanent upgrading service is provided for the software.Liability Exclusions:Any product malfunction, abnormalities in operation or damage caused by followingreasons are not within the free service scope of our company. Please select payable service.(1) Equipment damage caused by improper operation(2) Improper environment and conditions in/on which the equipment operates, e.g., improperpower, environment temperature, humidity and lightening strike etc. that cause equipmentdamage.(3) Damage caused by acts of nature: earthquake and fire etc.(4) Equipment damage caused by the maintenance of personnel not authorized by ourcompany.(5) Product sold over 12 months ago.In order to provide various services to you, please complete registration procedure afteryou purchase the product. Cut off or copy User’s Information Card and fax or mail it to us afterthe card is filled in. You can also register the product by going to the www.q-see.com websiteand clicking on the Register link.If you have questions:Contact UsMailing Address: Customer Service:DPS Inc. Phone: 877-998-3440 x 5388015 E. Crystal Dr Email: cs@dpsi-usa.comAnaheim, CA 92807 Live Chat from websiteWebsite: Tech Support:http://www.q-see.com Phone: 877-998-3440 x 539Fax: Email: ts@dpsi-usa.com714-998-3509 Live Chat from website