Error MessagesQL-800 User Guide 101Error 1018 - ReservedThis error is reserved (not applicable).Error 1019 - ReservedThis error is reserved (not applicable).Error 101A - TOF CalibrationThe printer is not ready to start calibration.SolutionsUse the following solutions to troubleshoot the issue. The most likely solutions are listed first,followed by other possibilities. Check to see if the issue is resolved after performing eachrecommended solution. If the issue is not resolved, proceed to the next solution. If the issuepersists after performing all solutions, contact Technical Support.1) Press and hold the pause/resume key to cancel the job.Press and release the power key to clear the error.Error 1020 - Shared Memory Read TimeoutThere is an internal communications failure.SolutionsUse the following solutions to troubleshoot the issue. The most likely solutions are listed first,followed by other possibilities. Check to see if the issue is resolved after performing eachrecommended solution. If the issue is not resolved, proceed to the next solution. If the issuepersists after performing all solutions, contact Technical Support.1) Press and release the power key to clear the error.2) Press and hold the power key on the operation panel for three seconds to turn the printeroff. Wait three seconds. Then press and hold the power key for one second to turn theprinter on again.3) On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn thepower inlet switch on. Power on the printer.
