Error Messages112 QL-800 User GuideError 2007 - Maintenance BusyThe printer is performing maintenance.SolutionsUse the following solutions to troubleshoot the issue. The most likely solutions are listed first,followed by other possibilities. Check to see if the issue is resolved after performing eachrecommended solution. If the issue is not resolved, proceed to the next solution. If the issuepersists after performing all solutions, contact Technical Support.1) Wait until the printer has finished the maintenance operation.Error 2008 - 1000 Series Error OccurredError 2008 in the Maintenance Utility log indicates that a 1000 series error has occurred or didpreviously occur. The specific 1000 series error can be viewed in the Status Monitor. 1000series error details are not retained in the Maintenance Utility log.Error 2009 - Maintenance JamMechanical components in the print module have failed to move.SolutionsUse the following solutions to troubleshoot the issue. The most likely solutions are listed first,followed by other possibilities. Check to see if the issue is resolved after performing eachrecommended solution. If the issue is not resolved, proceed to the next solution. If the issuepersists after performing all solutions, contact Technical Support.1) It is often best to monitor the motion of print module parts with the cover up. Power downthe printer, open the cover, and restart the printer.Observe the positional calibration routine as well as the start up maintenance. Problemswith the printhead lift can often be observed here. Listen carefully when the printer attemptsto lift the printhead from a lowered position. There is often a chirp or squeaking sound thatcan be heard if the lift motor has stalled.2) Open the top cover and check for obstructions.Open the main side door. Remove the transport unit and inspect it. Make sure the starwheel assemblies are tightened. If they are not tightened, or if they are bent, the assembliesmay come in contact with the maintenance assembly and prevent it from moving.
