Error MessagesQL-800 User Guide 119Proper operation is for the star wheel to spin on the dowel pin that snaps into the star wheelbracket. If the bore in the star wheel is too tight, the star wheel will not spin.Error 2100 - Unspecified Paper PathThe media motion is not consistent across the print encoder.Errors 2017 and 2100 indicate the same error. It will appear as 2017 on versions of the QL-800Status Monitor 1.1 and beyond. It will appear as 2100 in the Print Monitor of CQL 7.8.Detailed information is provided in the troubleshooting topic for error 2017. See “Error 2017 -Encoder Error” on page 117.Error 3XXX - Software Communication ErrorErrors in the 3000 series indicate software communication errors.SolutionsUse the following solutions to troubleshoot the issue. The most likely solutions are listed first,followed by other possibilities. Check to see if the issue is resolved after performing eachrecommended solution. If the issue is not resolved, proceed to the next solution. If the issuepersists after performing all solutions, contact Technical Support.1) Contact Technical Support.
