3-2 P/N 480-0062-00-10Chapter 3: Installation/Basic TroubleshootingInstallationBefore you begin the actual installation, review the pre-installation guidelines which follow andinspect the package contents.Pre-Installation Guidelines• Always use an anti-static wrist strap when handling the unit.• Do not open the unit cover. Inside parts have hazardous voltages and are extremely sensitive tostatic. If the unit has been opened, our warranty is void.• Do not connect equipment in wet conditions and keep away from dusty areas.• The area must not exceed the temperature and humidity guidelines outlined in Chapter 2: Hard-ware Components.• Avoid exposing the unit to excessive vibrations.• Ensure no equipment is put on top of the unit.• Ensure there is clearance between the fan intake/exhaust on the side of the unit to avoid airflowbeing blocked.Inspect Package ContentsBefore you install the hardware, ensure the following components are included in our shipment:• Tenor AX and Mounting Hardware• 1 AC Power Cable• 1 DB-9 RS-232 Serial Cable• RJ-45 Cable• Product Guide in CD formatIf a listed component is not included in your package, contact your customer service representative.