Quintum Tenor AX Product Manual

Also see for Tenor AX: Product guide Quick start guide

Contents

Quintum Tenor AX Product Manual Manual pdf 51 page image

P/N 480-0062-00-10 3-16Chapter 3: Installation/Basic TroubleshootingGetting Started with Configuration/Making the First CallThis section includes basic information for making the first call using VoIP and a Tenor AX; for anexample, this call will enable you to dial Quintum Technology’s test unit and hear a recorded mes-sage. Once you have accomplished that, you can modify the configuration to meet your own specificneeds.For future calls, if you require detailed configuration information, see the Tenor Configuration Man-ager/Tenor Monitor User’s Guide and Command Line Interface (CLI) guide for detailed configura-tion information (both documents are located on the CDR ROM you received with the unit or youcan download the latest documentation from www.quintum.com).If you are using a cable modem, or a DSL modem and a firewall, specific instructions are includedin this section, When configuring a firewall, set up a DMZ (this makes the firewall act as a switch sothat all incoming IP traffic for the firewall’s WAN IP will be routed directly to the Tenor AX). If youare using a cable modem with NO firewall, specific configuration options are also included.Figure 2-11 Making the First CallThese instructions assume the unit is taken right from the box and in the default state from the fac-tory, and basic connections are made. See below for a list of prerequisites that must be met beforemaking a call from the Tenor.• An analog phone connected to the port labeled FXS.• A connection between the Tenor’s port labeled Console and your workstation’s serial consoleport. See Installation.• Tenor Configuration Manager software is loaded on your workstation.• Through HyperTerminal, you have configured an Ethernet Interface by assigning an IPAddress, Subnet Mask, and Default Gateway (see Assign IP address for more information).Execute the first call as follows:NOTE: If the call does not connect or you encounter a problem, see Common Symptoms/Problems orChapter 5: Advanced Topic: Diagnostics/Maintenance for possible solutions.1. Start the Configuration Manager.New York