Quintum Tenor AX Product Manual

Also see for Tenor AX: Product guide Quick start guide

Contents

Quintum Tenor AX Product Manual Manual pdf 71 page image

5-2 P/N 480-0062-00-10Chapter 5: Advanced Topic: Diagnostics/MaintenanceMonitor LEDsLEDs monitor the health of the system; they are the first signal that the unit is not working properlyor that an internal or external error has occurred. LEDs appear on the front of the unit. Check Chap-ter 2: Hardware Components to ensure the correct lighting of each LED. If the LEDs are not light-ing at all, check the AC power source to ensure power is being supplied to the unit.Monitor AlarmsNOTE: Information for accessing alarms through CLI’s Alarm Manager is included in this chap-ter; see the Tenor Configuration Manager/Tenor Monitor User’s Guide for informationabout accessing alarms through the Tenor Monitor.Alarms are brief text messages that appear on your workstation when the Tenor AX unit encountersa problem, such as a failed interface, disconnected call, etc. There are two ways to view alarms forthe Tenor AX unit: through the Command Line Interface (CLI) or through Tenor Monitor. Alarmshelp you identify where a specific problem is occurring with the Tenor AX unit.How to Read AlarmsThe Alarm Manager reports alarms according to criteria such as the alarm’s severity level, line num-ber the alarm occurred on, channel number, etc. There are two alarm types displayed: Active Alarmsand Alarm History. An Active Alarm list displays all the alarms still active on the system; thesealarms have not been cleared or deleted. An Alarm History is a list of the last 100 alarms stored inthe system since the last time you performed a delete operation.Definitions for generated alarm fields appear in Table 5-1.Table 5-1 Alarm Fields and DefinitionsField Definition Valid EntryIP # The unit’s IP address (32 bitaddress).Example:192.168.1.34.Sequence # Internal number used to identifyalarms.01, 02, 03, etc.Type (displays only if you gener-ate an Alarm History)The type of alarm generated. ALR = Alarm. This indicates anactive alarm. CLR= Clear. Thisindicates an alarm that has beencleared from the system.RPT= Report. This indicates thatthe alarm has been generated fora report. This entry is for internaluse only; if you see an alarm thatis causing problems, contact cus-tomer service.