9.5 Sonar troubleshootingProblems with the sonar and their possible causes and solutions are described here.Scrolling image is not being displayedPossible causes Possible solutionsSonar disabled Select Ping Enable from the Sounder Set-up menu.Incorrect transducer selected Check that the correct transducer is selected in the Transducer Set-up menu.Damaged cables 1. Check that the transducer cable connector is fully inserted and locked inposition.2. Check the power supply cable and connectors for signs of damage orcorrosion, replace if necessary.3. With the unit turned on, try flexing the cable near to the display connector tosee if this causes the unit to re-boot/loose power, replace if necessary.4. Check the vessel’s battery voltage, the condition of the battery terminalsand power supply cables, ensuring connections are secure, clean and freefrom corrosion, replace if necessary.5. With the product under load, using a multi-meter, check for high voltage dropacross all connectors/fuses etc (this can cause the Fishfinder applications tostop scrolling or the unit to reset/turn off), replace if necessary.Damaged or fouled transducer Check the condition of the transducer ensuring it is not damaged and is free fromdebris/fouling, clean or replace as necessary.Wrong transducer fitted Ensure the transducer is compatible with your system.SeaTalkhs / RayNet network problem. • Check that the unit is correctly connected to the multifunction display orRaymarine network switch. If a crossover coupler or other coupler cable /adapter is used, check all connections ensuring connections are secure, cleanand free from corrosion, replace if necessary.Software mismatch between equipment mayprevent communication.Ensure all Raymarine products contain the latest available software, check theRaymarine website: www.raymarine.com/software for software compatibility.No depth reading / lost bottom lockPossible causes Possible solutionsTransducer location Check that the transducer has been installed in accordance with the instructionsprovided with the transducer.Transducer angle If the transducer angle is too great the beam can miss the bottom, adjusttransducer angle and recheck.Transducer kicked-up If the transducer has a kick-up mechanism, check that it has not kicked up due tohitting an object.Power source insufficient With the product under load, using a multi-meter, check the power supply voltageas close to the unit as possible to establish actual voltage when the currentis flowing. (Check your product’s Technical specification for power supplyrequirements.)Damaged or fouled transducer Check the condition of the transducer ensuring it is not damaged and is freefrom debris / fouling.Damaged cables 1. Check the unit’s connector for broken or bent pins.2. Check that the cable connector is fully inserted into the unit and that thelocking collar is in the locked position.3. Check the cable and connectors for signs of damage or corrosion, replaceif necessary.4. With the unit turned on, try flexing the power cable near to the displayconnector to see if this causes the unit to re-boot/loose power, replaceif necessary.5. Check the vessel’s battery voltage, the condition of the battery terminalsand power supply cables, ensuring connections are secure, clean and freefrom corrosion, replace if necessary.110 a Series / c Series / e Series installation instructions