Printing quality problems2816. TroubleshootingLoose toner • Clean the inside of the machine (see "Cleaning the machine" on page 75).• Check the paper type, thickness, and quality.• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 63).If the problem persists, the machine may require repair. Contact a service representative.Character voids Character voids are white areas within parts of characters that should be solid black:• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.• The paper may not meet paper specifications.Horizontal stripes If horizontally aligned black streaks or smears appear:• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" onpage 63).If the problem persists, the machine may require repairing. Contact a service representative.Condition Suggested solutionsA
