Operating system problems2866. Troubleshooting4Common PostScript problemsThe following situations are PS language specific and may occur when several printer languages are used.Problem Possible cause SolutionThe PostScript file cannot beprintedThe PostScript driver may not be installedcorrectly.• Install the PostScript driver (see "Software Installation" on page 131).• Print a configuration page and verify that the PS version is available forprinting.• If the problem persists, contact a service representative.Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory.A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the softwareapplication expected a setup or PostScript header file to be sent to the machine.The optional tray is notselected in the driverThe printer driver has not been configured torecognize the optional tray.Open the driver properties, select the Device Options tab, and set the tray option(see "Setting Device Options" on page 69).When printing a document inMac with Acrobat Reader 6.0 orhigher, colors print incorrectlyThe resolution setting in the printer driver maynot be matched with the one in Acrobat Reader.Make sure that the resolution setting in your printer driver matches the one inAcrobat Reader.
