Samsung DCS-408 System Administration Manual

Also see for DCS-408: Programming manual Programming manual User guide Installation manual Installation manual

Contents

Samsung System Administration GuideDCS-408 & 408i November 20012S pecial FeaturesNight Service Operation(Automatic or Manual)Your system is designed to operate in two modes: Day and Night Service. Night Ser-vice permits incoming calls to be handled in a different way to that during normal DayService and may be set manually or automatically. While in Night Service, stations willbe limited to their individual night class of service dialling restrictions. You can put thesystem in or out of Night Service at any time. For automatic Night Service there is an‘on’ and ‘off’ time for each day. If no automatic timer is set, Night Service must beturned on and off manually.• Automatic Night ServiceAutomatic Night Service is turned on or off according to programmed on and off times.These programmed times use the system clock as a reference, so the system clockmust be set correctly. If you have a NIGHT key programmed on a keyset, pressingthis key will override the automatic mode until the next programmed time (see ManualNight Service, below).The programming procedures for setting Automatic Night Service, and system dateand time, are described in the “System Administrator Programming” section of thisguide.• Manual Night ServiceYou must have a NIGHT key programmed on one or more keysets. (MMC 722 can beused for this, if not already done by the system installer.) Press the NIGHT key to enterNight Service. Enter the Night Service passcode and press 1 to enter Night Service or0 to leave Night Service (or use the soft keys to select the required option from thedisplay). The NIGHT keys on all keysets will light red to indicate that Night Service hasbeen set.Note: The passcode is set by default to ‘0000’ but may be changed using the Day/Night optionin MMC 202 (Change Feature Passcodes).Calling the System OperatorAny station that dials 0 will ring its assigned operator. Calls to the system operator areeasily identified because the CALL key will have a rapidly flashing red light. Stationusers will never receive a busy signal when they dial 0 or the operator group number.The calls will continue ringing in a queue until answered.Operator RecallsTransferred calls that go unanswered will recall to the station that originated the trans-fer. Should the station that originated the transfer not answer the recall, the call will besent to the system operator as a transfer recall.A call left on hold will recall the station that put it on hold. If the hold recall is unan-swered at the station that originated the hold, the call will be sent to the system opera-tor.