English 8106 Other InformationSymptom Check/Remedy• Disc is rotating but nopicture is produced.• Picture quality is poor andpicture is shaking.• Is the TV power on?• Are the video cables connected properly?• Is the disc dirty or damaged?• A poorly manufactured disc may not be playable.Audio language and subtitles donot work.• Audio language and subtitles will not work if the disc does not contain them.Menu screen does not appeareven when the menu function isselected.• Are you using a disc that does not contain menus?Aspect ratio cannot be changed. • You can play 16:9 BD/DVDs in 16:9 Wide mode, 4:3 Letter Box mode, or 4:3Pan - Scan mode, but 4:3 BD/DVDs can be seen in 4:3 ratio only. Refer to theBlu-ray Disc jacket and then select the appropriate function.• The product is not working.(Example: The power goes outor a strange noise is heard.)• The Product is not workingnormally.• Press and hold the romote control's STOP ( ) button for 5 seconds inSTANDBY mode.- Using the RESET function will erase all stored settings.Do not use this unless necessary.• Only S.DIRECT, TONE, SLEEP and AUDIO ASSIGN buttons will operate, afterpressing the SHIFT button.You have forgotten the ratinglevel password.• With no disc in the product, press and hold the product's STOP ( ) button forlonger than 5 seconds. INIT appears on the display and all settings will returnto the default values.And then press the POWER button.- Using the RESET function will erase all stored settings.Do not use this unless necessary.Can't receive radio broadcasts. • Is the antenna connected properly?• If the antenna's input signal is weak, install an external FM antenna in an areawith good reception.While listening to TV audiothrough the Product, no sound isheard.• If the OPEN/CLOSE ( ) button is pressed while listening to TV audio using theTV functions, the BD/DVD functions are turned on and the TV audio is muted.HW-D7000_XAC_0516.indd 81HW-D7000_XAC_0516.indd 81 2011-05-16 3:47:172011-05-16 3:47:17