Samsung OFFICESERV 100 Series System Administration & Special Features Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

1ABOUT THIS BOOKThis book contains instructions for special features that every telephone user maynot need to know.The owner can decide who the system administrator will be andwho will have access to these features. Station users can be trained on only theitems that apply to them. This procedure will help control costs and telephoneabuse.Several of the features listed in this book are specific to the system operator orattendant position.You can have more than one operator or set your system up tobe used without an operator.The designated system administrator can access specific programs and modifysome functions to better manage the OfficeServ 100, OfficeServ 500, OfficeServ7000 Series office telephone systems. Instructions are detailed and easy to follow.When assistance is needed, contact your installation and service company.2SPECIAL FEATURESSYSTEM RING PLANSYour system is designed to have a maximum of six different Ring Plans. Each ringplan can be programmed to allow different lines to ring different ring plans to ringdifferent station and/or station groups. Examples of why different ring plans arerequired can include normal day operation, night operation, using different oper-ators during different lunch shifts and Saturday or evening hours of operation.While the system is in a ring plan, each station will be limited to its individual RingPlan class of service dialing restrictions. You can place the system in one of any sixof these ring plans at any time. Ring Plans are available on an individual tenantbasis and may be set automatically or manually. Automatic Ring Plans have anindividual start time and will remain in that mode until the beginning of the nextdefined ring plan. If no automatic timer is set, you must change ring plans manu-ally.Any of these ring plans can be switched from one plan to another at any time bymanually pressing a ring plan button. There are two ways to override the auto-matic ring plans; one is a temporary override until the next programmed starttime, and the other is a permanent override until manually changed.MANUAL RING PLAN CHANGEPress the RTO button plus the ring plan passcode (four digits) and the ring plan (1-6) you wish to set. The system will override all the automatic time tables and willremain in the set ring plan until manually changed. To manually change or cancelthe ring plan time override and return ring plan operation to the system clock:press the RTO plus the ring plan passcode (four digits) and a “0” to cancel the ringplan time override and return to normal operation.TEMPORARY RING PLAN CHANGEPress the RP button plus the ring plan passcode (four digits) and the ring plan (1-6) you wish to set. The system will remain in that ring plan until the next automat-ic start time for the next ring plan goes into effect.NOTE: This button may also be assigned an extender of one of the six ring plans.Example: An RP button is given an extender of 3 (RP3) and the operation of thisbutton is a push on/push off type of operation with the system always returningto ring plan 1 when the key is turned off.When the system is operating in ring plan3, the RP3 button will light steady red, and when off the light will also turn off.