Samsung SCX-4600 Series User Manual

Also see for SCX-4600 Series: Manual Del Usuario Quick reference guide User guide Specifications Parts catalog

Contents

Troubleshooting_ 103Scanning problems• Make sure that you place the original to bescanned face down on the scanner glass, orface up in the document feeder.• There may not be enough available memoryto hold the document you want to scan. Trythe Prescan function to see if that works.Try lowering the scan resolution rate.• Check that the machine cable is connectedproperly.• Make sure that the machine cable is notdefective. Switch the cable with a knowngood cable. If necessary, replace the cable.• Check that the scanner is configuredcorrectly. Check scan setting in theSmarThru or the application you want to useto make certain that the scanner job is beingsent to the correct port (for example,USB001).• Check if the machine is printing receiveddata. If so, scan the document after thereceived data has been printed.• Graphics are scanned more slowly than text.• Communication speed slows in scan modebecause of the large amount of memoryrequired to analyze and reproduce thescanned image. Set your computer to theECP printer mode through BIOS setting. Itwill help to increase the speed. For detailsabout how to set BIOS, refer to yourcomputer user’s guide.• Device can’t beset to the H/Wmode you want.• Port is being usedby anotherprogram.• Port is Disabled.• Scanner is busyreceiving orprinting data.When the currentjob is completed.,try again.• Invalid handle.• Scanning hasfailed.• There may be a copying or printing job inprogress. Try your job again when that job isfinished.• The selected port is currently being used.Restart your computer and try again.• The machine cable may be improperlyconnected or the power may be off.• The scanner driver is not installed or theoperating environment is not set up properly.• Ensure that the machine is properlyconnected and the power is on, then restartyour computer.• The USB cable may be improperlyconnected or the power may be off.Image rubs off thecopy easily.• Replace the paper in the tray with paper froma new package.• In high humidity areas, do not leave paper inthe machine for extended periods of time.Frequent copy paperjams occur.• Fan the stack of paper, then turn it over in thetray. Replace the paper in the tray with a freshsupply. Check/adjust the paper guides, ifnecessary.• Ensure that the paper is the proper paperweight.• Check for copy paper or pieces of copy paperremaining in the machine after a paper jamhas been cleared.Toner cartridgeproduces fewercopies thanexpected beforerunning out of toner.• Your originals may contain pictures, solids, orheavy lines. For example, your originals maybe forms, newsletters, books, or otherdocuments that use more toner.• The scanner lid may be left open while copiesare being made.• Turn the machine off and back on.CONDITION SUGGESTED SOLUTIONCONDITION SUGGESTED SOLUTIONSThe scanner does notwork.The unit scans veryslowly.Message appears onyour computerscreen:Downloaded From ManualsPrinter.com Manuals