11.3 < Troubleshooting>2 Remove the jammed paper by gently pulling it straight out.Once you remove the jammed paper here, open the side cover andthen close it to clear the error message on the display.If there is any resistance, and the paper does not move immediately whenyou pull, stop pulling. Then:3 Open the side cover.NoteDo not touch the shiny drum cartridge surface. Scratches orsmudges will result in poor print quality.4 Carefully remove the misfed paper in the direction shown.5 Close the side cover and insert the paper tray. Lower the rear part ofthe Tray to align the rear edge with the corresponding slot of themachine, then insert it completely.In the optional trayNoteThis part explains the method of removing the jammed paper inthe optional tray 2. Please refer to the next method for otheroptional trays, since the method is same as the tray 21 Pull out the optional tray 2.2 Lift the front part of the tray slightly up to release the tray from themachine.If the paper does not move when you pull, or if you do not see thepaper in this area, stop and go to step 3.