11.9 < Troubleshooting>Check Fax Kit The fax kit is notinstalled, or the faxis not workingproperly.Reinstall the fax kit. Ifthe problem persists,please call forservice.Check Hard Drive The hard disk drivedoes not workproperly.Turn the machine offand turn it on again. Ifthe problem persists,please call forservice.Check Tray 2 FeedAreaPaper has jammedin the tray feed area.Or the tray cover isopened.Clear the jam.(Page 11.3)Check Tray 3 FeedAreaCheck Tray 4 FeedAreaDADF DuplexFeeding JamThe lead edge of thedocument failed toactuate the scansensor within thecorrect time afteractuating the duplexsensor.Lift up the documentinput tray and removethe jammed original.(Page 11.1)DADF Duplex Jam The lead edge of thedocument failed toactuate the duplexsensor within thecorrect time whenthe document wasfed the wrong way.Lift up the documentinput tray and removethe jammed original.(Page 11.1)DADF Exit Jam The lead edge of thedocument failed toactuate the gatesensor within thecorrect time afteractuating the scansensor.Open the DADF coverand remove thejammed original.(Page 11.1)DADF OversizeDocumentDetectedOversized documentor double-feeding oforiginals.Open the DADF coverand remove thejammed original.(Page 11.1)Check the documentsize whether it issupported.(Page 14.1)DADF RegistrationJamThe originals arejammed in DADF.Open the DADF coverand remove thejammed original.(Page 11.1)Message Meaning Suggested solutionsDHCP server error.An Auto IPaddress has beenestablished.DHCP server doesnot work. Themachine is workingwith the setting IP byauto IP settingfunction.Set the networksetting again orassign a new static IPaddress.DHCP server error.An Auto IP is notworking.The DHCP serverdoes not work, andthe auto IP setting isfailed.Set the networksetting again or inputthe new static IPaddress.Drum CartridgeInitializingIt is the mixing timewhen installing thenew drum cartridgeup to 180 sec.Wait about 180seconds until themachine is ready.DrumCommunicationErrorCommunicationbetween the drumcartridge and themachine has failed.The drum cartridgeis invalid.Reinstall the drumcartridge. If theproblem persists,replace it.Drum Warning The drum cartridgeis near the end of itslife.Ensure a replacementcartridge in stock.Duplex Jam 0 Paper has jammedduring duplexprinting.Clear the jam.(Page 11.6)Duplex Jam 1 Paper has jammedduring duplexprinting.Clear the jam.(Page 11.6)Duplex Jam 2 Paper has jammedduring duplexprinting.Clear the jam.(Page 11.6)Ejector Fault Ejector unit is notoperating.Remove paper fromthe output tray(finisher). If this errormessage shows onthe screen again,cycle power. If theproblem persists, callfor service.Fax Memory is full. There is no moreavailable faxmemory. No morefax data can bereceived.Delete the receivedfax data in thememory. Call forservice to delete faxmemory.Message Meaning Suggested solutions
