Solving Problems 117Solving ProblemsIf you are experiencing problems with your phone,perform the following simple checks before contacting aservice professional. This may save you the time andexpense of an unnecessary service call.When you switch your phone on, the followingmessages may appearInsert SIM Card• Check that the SIM card is correctly installed.Phone Locked Enter Password• The automatic locking function has been enabled. Youmust enter the phone’s password before you can use thephone.Enter PIN• You are using your phone for the first time. You mustenter the Personal Identification Number suppliedwith the SIM card.• The PIN Check feature is enabled. Every time thephone is switched on, the PIN has to be entered. Todisable this feature, use the PIN Check menu (Menu4.5.1).Enter PUK• The PIN code was entered incorrectly three times insuccession and the phone is now blocked. Enter thePUK supplied by your service provider.