Appendixes 139Before contacting a service centerSituation Suggested remediesThe flash firesunexpectedlyThe flash may fire due to static electricity.The camera is not malfunctioning.The date and time areincorrectSet the date and time in the display settings.(p. 124)The display or buttonsdo not work Remove the battery, and then insert it again.The camera displayresponds poorlyIf you use your camera at very lowtemperatures, it may cause the camerascreen to malfunction or discolor. For betterperformance of your camera screen, useyour camera in moderate temperatures.The memory card hasan error• Turn off your camera, and then turn iton again.• Remove your memory card, and theninsert it again.• Format your memory card.See “Cautions when using memory cards”for more detail. (p. 133)Cannot play back filesIf you change the name of a file, yourcamera may not play the file (the name ofthe file should meet the DCF standard). Ifyou encounter this situation, play back thefiles on your computer.Situation Suggested remediesThe photo is blurry• Make sure that the focus option you setis suitable for close-up shots. (p. 60)• Make sure that the lens is clean. If not,clean the lens. (p. 129)• Make sure that the subject is within rangeof the flash. (p. 142)The colors in the photodo not match the actualsceneAn incorrect White Balance can createunrealistic color. Select the proper WhiteBalance option to suit the light source.(p. 71)The photo is too brightYour photo is overexposed.• Turn off the flash. (p. 57)• Adjust the ISO sensitivity. (p. 59)• Adjust the exposure value. (p. 69)The photo is too darkYour photo is underexposed.• Turn on the flash. (p. 57)• Adjust the ISO sensitivity. (p. 59)• Adjust the exposure value. (p. 69)
