Troubleshooting 155Viewing radio informationYour radio provider may ask you for the hardwareand firmware version of your radio, fortroubleshooting purposes.Use the Radio info menu to view information such asthe hardware and firmware version of your radio,function key settings, the radio serial number, andvarious radio identities.1 Press Menu and select Radio settings >Radio info.2 Scroll to the radio information you want to view andpress Select.Checking the version of your radio using thePTT key1 Turn off the radio.2 Hold down the PTT key and turn on the radio.The firmware and hardware versions, and yourradio’s frequency band is briefly displayed.Changing the radio IDYou can change the radio ID if the current ID is notcorrect.To change the radio ID your radio must havealphanumeric keys.1 Press Menu and select Radio settings >Radio info > Radio ID.2 Press the right selection key.3 If Enter PIN appears in the display, enter thecorrect sequence of keys (known as the technicianaccess PIN).4 Press Clear to delete the current ID, and use acombination of the scroll keys and alphanumerickeys to enter a new ID.
