Jul 0745 PPM Laser Printer User Guide 5-21Paper Incorrectly FedPaper Incorrectly FedOther ProblemsStatus Items to check ActionPaper cannot be fed.Paper jams occur.Multiple sheets of paper are fed.Paper is fed at an angle.Is the paper correctly set? Load the paper correctly. Fortransparencies, postcards orenvelopes, fan them well first to allowair to enter between each sheetbefore loading.Is the paper damp? Replace with paper from a newream.Is the correct type of paper used? Load the correct type of paper.See “About Paper“ on page 2-4.Is the paper tray pushed in? Push the paper tray completely intothe printer.Is the paper jammed? Remove the jammed paper.Is the printer placed on a flatlocation?Place the printer on a stable surface.Are the paper tray guides set in thecorrect positions?Set the length guide and width guidein the correct positions.Did you print any picture postcards? Clean the feed roll.See “Feed Roll“ on page 2-12.Status Items to check ActionStrange noise occurs. Is the printer placed on a flatlocation?Shift the printer to a stable surface.Is the top cover open? Close the top cover tight.Is the paper tray pushed in? Push the paper tray completely intothe printer.Are there foreign objects inside theprinter?Switch off the power and remove anyforeign objects inside the printer.If the object cannot be removedunless the printer is disassembled,contact Technical Support.