Placing a Service CallPrinter Jams and Troubleshooting 6-35Dashed Lines Not PrintingPlacing a Service Call If you have a problem you cannot resolve, contact your local vendor. Your localvendor is best equipped to immediately handle any problem you may encounter. If you’ve determined your printer needs to be examined by an authorizedservice technician, contact an authorized service provider. (Refer towww.minolta-qms.com.)Before calling, be sure you’re prepared to answer the questions listed in theService & Support Guide. Your service technician will be better able to assist youwhen provided with this information.What’s Next?In chapter 7, “Repacking the Printer,” you’ll find instructions you need to follow tosafely move or ship your printer to a new location.If dashed lines in Microsoft Word 2000 documents printed fromPCs using Windows 2000/NT4.0 are missing: Set the line thickness to 0.5 pt or greater. From the Image tab in the printer driver, set the print resolutionto 600 x 600 dpi--the line may be thin, but it should be legible.See “Configuring Image Options” in chapter 2, “Printer DriverConfiguration,” for information about the printer driver andconfiguration options. Change the dashed line to a solid line.Word 2000 Document1.0 pt(Windows 2000/NT4.0,1200 x 600 dpi)...0.25 pt0.5 pt}}}What’s printed...1.0 pt0.25 pt0.5 pt}}}Missing dashed line
