5 Troubleshooting8265/8290/8365/8390 User Guide 1015.3.3 Data Error Display and SolutionsFollowing are data errors and possible solutions during printer operations. Data errors are displayedwhen a communication error occurs between computer and printer. If data error occurs, the followingerror messages are displayed and the printer stops. Solve the problem to delete the error message andrestart the printer.No. Message Descriptions Solution Reference1 Online statusI** Error [ ]An error has occurredwhile receiving data.Confirm the communicationcondition between computerand printer.Refer to ‘MenuOverview’Notes*** In error messages are code numbers indicating what kind of error occurred.5.3.4 Command Error Display and SolutionsFollowing are command error descriptions and possible solutions during printer operations. Commanderrors are displayed when an error has occurred while converting the command data sent from computerto printer. If a command error occurs, the following error messages are displayed and the printer stops.Solve the problem to delete the error message and restart the printer.No. Message Descriptions Solution Reference1 command statusMH** Error [ ]Invalid command data issent from computer.Make sure that the settings ofthe computer and the printermatch.Refer to ‘MenuOverview’Notes• *** In error messages are code numbers indicating what kind of error occurred.• [ ] may indicate the command code of the error.• For the settings on a computer, refer to the computer's operation manual.