5 Troubleshooting8265/8290/8365/8390 User Guide 1035.4 WHEN MEDIA JAMS OCCURIf the loaded media gets jammed in the printer, follow the steps below to remove the media.Step 1 : Press [F4] to raise the pressure rollers.NotesFor raising or lowering the pressure rollers, you can use the foot switch instead of the operation panel.Step 2 : If a piece of media or media dust is stocked in the printer, open the front cover and removethe piece of media or media dust.CautionBe sure not to pinch your fingers while opening and closing media cover.1 Front CoverStep 3 : If there is an error requiring a restart, power the printer OFF and ON again.Step 4 : Go to Media Handling in the User Guide to re-load the media.
