Xerox CopyCentre C2128 Quick Reference Manual

Also see for CopyCentre C2128: Reference guide User manual Supplementary guide Product safety data sheet Evaluator guide

Contents

Xerox CopyCentre C2128 Quick Reference Manual Manual pdf 189 page image

XEROX C OPY C ENTRE/W ORKC ENTRE P RO C2128/C2636/C3545 Q UICK R EFERENCE G UIDE P AGE 10-5TROUBLESHOOTINGTROUBLESHOOTING TIPS...PowerThe machine will not power on:¾ Check to see that the machine is not in Low Power Mode as indicated by thegreen light on the User Interface.¾ Switch the ON/OFF button to the ON position.¾ Check to see if the power cord is correctly installed.Document HandlerDocuments will not feed through the Document Handler¾ Ensure that all staples or paper clips have been removed from the originals.¾ Ensure the Document Handler is not overloaded. The Document Handler canhold 50 sheets of 20lb paper. Use Build Job if you have more originals than this.¾ Check to see if the document set is fully inserted into the Document Handler.The green light on the Document Handler will light when documents are fullyinserted.¾ Ensure that the edge guides are adjusted to touch the sides of the originals.¾ Check for obstructions or paper debris in the Document Handler.¾ Ensure that the Document Handler cover is closed.¾ Check that the machine is not in diagnostics mode as indicated by a messageon the User Interface.Paper HandlingRepeated paper jams or misfeeds¾ Ensure that the correct paper size is displayed on the Touch Screen.¾ Remove the stock and reload the tray. Remove the paper, combine theadditional paper with the paper from the tray, turn the paper over, and reload thetray.¾ Ensure the paper tray is not filled above the MAX line.¾ Ensure that the Edge Guides are adjusted to touch the sides of the paper.¾ Check for obstructions at the paper entrance.