11 Problem Solving194 Xerox CopyCentre/WorkCentre 118 User GuideOutput QualityVarious situations can affect the quality of the output. Check the following conditions toensure optimum copy performance. If you still cannot resolve the problem, contact theKey Operator.• Do not locate the machine in direct sunlight or near a radiator.• Follow regular maintenance schedules for cleaning areas, such as the documentglass, CVT glass and output trays. Refer to the Maintenance chapter on page 165.Xerox Welcome CenterFor additional help. If you need any additional help on using your CopyCentre copier orWorkCentre copier/printer, you can:1) Refer to this guide.2) Contact the Key Operator.3) Visit our Customer Web Site at www.xerox.com or contact the Xerox WelcomeCenter.Please have your serial number at hand when contacting Xerox.H1-2, H1-3, H1-4,H2-7, H3-1, H4-1,H4-2, H4-3, H4-4,H7-3, H7-4, H7-7,H8-1, H8-2, H8-3,H8-4, H9-3, H9-4Turn the power off and on. If the error cannot be resolved, contact theXerox Welcome Center.J1-2 The toner is run out. Refer to Replacing the Toner Cartridge onpage 169.J3-1 The drum cartridge is not set correctly. Set the drum cartridge correctly.J4-1, J6-1, J7-1,J7-2, J7-3Replace the drum cartridge. Refer to Replacing the Drum Cartridge onpage 166.J8-1, J8-2, J8-3 Replace the toner cartridge. Refer to Replacing the Toner Cartridge onpage 169.U0-1, U0-2, U1-1,U3-5, U4-1, U4-2,U4-3, U4-9, U5-1,U6-2, U6-3, U6-4,U6-5, U6-6Turn the power off and on. If the error cannot be resolved, contact theXerox Welcome Center.Code Description and Corrective Action
