Cause and RemedyFault codeCause: Detected a communication error of the video system by the controller.Remedy: Remove and reinsert the cable connection between the printer and thecontroller. Power off and on both the printer and the controller. If the problempersists, call the Customer Support Center.127-220Cause: Detected a communication error by the controller.Remedy: Remove and reinsert the cable connection between the printer and thecontroller. Power off and on both the printer and the controller. If the problempersists, call the Customer Support Center.127-221Cause: Detected a fatal error by the controller.Remedy: Power on/off both the controller and the printer. If the problem persists,contact the Customer Support Center.127-311Remedies are described in this section for situations in which the following messagesare displayed.Cause and RemedyFault CodeMessageCause: An error occurred.Remedy: Turn off the power, wait until the Control Panel displaygoes dark and then turn on power again. If the message persists,record the displayed contents for (xxx-yyy). Switch off the machineimmediately, wait for the Control Panel display to go dark andcontact the Customer Support Center.A malfunction occurred.Power-cycle the machine.(xxx-yyy)Cause: An error occurred and the job completed.Remedy: Retry operation after waiting for a period.Completed with an error.(xxx-yyy)Cause: An auto-recoverable internal error occurred and the machinerestarted automatically.Remedy: Select the Close button. The machine is operating normallynow. If the error persists, call or contact the Customer Support Center.A fault has occurred. Themachine has rebooted.Select Close. When indoubt, report themalfunction to our CallCenter.(xxx-yyy)Machine troubleshootingBasic troubleshootingCheck the machine status for machine troubleshooting.User Guide15-28Problem solving
