Xerox DOCUSP 50.XX User Manual
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Contents
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User Guide 258 Is an activity history available?Information provided on History pageThe Remote Services History page contains a list of activities thathave been performed. To open the History page, click the[History] link located on the Home page.• Capture & Transfer–capture and transfer of machine and/orjob data to Xerox• Remote Monitoring–if enabled, presents periodic captureand transfer of systems Remote Services log data• File Cleanup–deletion of captured files after they aretransmitted to Xerox• Support Requests (formerly called Service RequestAccepted)–status of Support Requests received• Remote Services Installation–software updates installed• Support Access–sessions of interactive support and desktopsharing• MeterAssistant (formerly called Billing)–if enabled, presentstransmission details of automated meter readingsNOTE: MeterAssistant is available on monochrome andhighlight color printers, only.• Setup–identifies features of Remote Services that are enabledor disabled• Contact–email communication sent to Xerox Support.The status of each task may be either Completed, In Progress, orCanceled. Each task is give a Date/Time Stamp, which identifiesthe date and time you first received the task request.To view recent updates to the History table, click the [Refresh]button.To clear the history log and refresh the table to its empty state,click the [Clear] button. |
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