Troubleshooting5-20 Operator GuideOnline gateway faultsSubmitting a job from the hostWhen submitting an online LCDS job from a host, access theprinter state screen or the output queue screen on the host inorder to make sure the job is sent to the printing systemcorrectly.A a job completion notification on the host terminal screen or abeep sound does not mean that the job is completely transmittedto the printer; it means only that the data has been queued to theprinter on the host. The actual data transmission from the host tothe printer may not have been completed at that point, especiallyif it is a long job.Wait until the data transmission is complete before clicking the[End] button on the Online Manager window. Clicking [End]prematurely causes problems such as missing pages or missinglines of data at the end of the job.CAUTIONIf Automatic End is enabled on your system, do not click [End] tofinish the job. Doing so could cause loss of data at the end of thejob.Obtaining information about a jobFollow these steps to determine what is happening to your jobafter submitting it from the host:1. Check the job completion message on the host terminal forany JCL errors. If a JCL error occurs, only a banner pageprints.2. Access the printer status window on the host terminal andcheck whether the printer is active and your job is associatedwith the printer.If the printer is in an ACTIVE state, wait until it goes intoINACTIVE state. When the printer becomes inactive, the datatransmission is complete and you can continue.3. On the Online Manager window, click the [End] button, ifAutomatic End is not enabled.
