Xerox DocuPrint C2255 Quick Referenc Manual

Also see for DocuPrint C2255: User guide

Contents

54 5 TroubleshootingHardware Problems(Power Failure, Abnormal Noise, etc.)Symptom Cause/RemedyThe printer is not on. Is power switched off?Switch the power on by pressing the <|> side of the power switch.Is the power cord firmly plugged into the power outlet?Switch off the printer, and then disconnect and reconnect the power cord from thepower outlet and the printer. Next, switch the printer on.Is the printer plugged into a power outlet that supplies the proper voltage?Connect the printer to a power outlet that supplies the proper rated voltage or current.Do not share the power outlet with other devices.The display is blank. The printer may be in Energy Saver mode. Press the button on thecontrol panel to exit Energy Saver mode.If this does not remedy the problem, check if the power cord is firmly plugged into thepower outlet, and reboot the printer.If the problem still persists, there may be a problem with the printer. Contact ourCustomer Support Center or your dealer.The printer makes odd noise. Is the printer installed on a level surface?Install the printer on a level and sturdy surface.Are the paper trays pushed in completely?Push the trays firmly into the printer.Is there a foreign object inside the printer?Switch the power off and remove the object. If the object cannot be removed withoutdismantling the printer, contact our Customer Support Center or your dealer.Condensation has formed inthe printer.On the control panel, set the Sleep mode trigger time to more than one hour, and let theprinter stand with its power on. After about an hour, the heat inside the printer causesthe condensation to evaporate.Refer to• Sleep Mode Timer: ‘User Guide’The printer does not switch toSleep mode.Is the Sleep mode disabled on the control panel?Use the control panel to enable Sleep mode.