Xerox P H A S E R 7300 User Manual

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Xerox P H A S E R 7300 User Manual Manual pdf 43 page image

Novell NetWare 3.x/4.x/5.x NetworkPhaser® 7300 Color Printer 386. Verify that the Primary Server is set (NetWare 3.1X only). (Primary Server should have been setduring initial queue setup and installed using CentreWare DP.) If it is not set, use CentreWare DPto set it and reset the printer.NoteSetting the Primary Server is extremely important on large networks.7. If the above quick checks fail to fix the printing problem, refer to the Xerox web site at:www.xerox.com/officeprinting/support.Novell NetWare troubleshooting step-by-stepThe steps in this procedure should eliminate cabling, communication, and connection problemsassociated with network connected printers. The steps are divided into two groups: Hardware Step-by-Step Software Step-by-StepSoftware Step-by-Step assumes that you are connected to a Novell NetWare network with a WindowsOS loaded on the client workstation. Complete both of these procedures, then run a test print from yoursoftware application. If the job prints, no further system troubleshooting is necessary.Novell NetWare hardware step-by-step1. Check LED activity on the printer. Link (green) LED should be ON whenever it is connected to anactive network. Traffic (orange) LED should flicker with data reception.2. VERIFY cable connections. If possible, substitute a new cable or connectors from a known goodsystem or printer.3. Check the port to which your printer is attached. Connect a known good network device to it andtest.4. Print the Configuration Pages from your printer. For information on printing Configuration Pages,refer to the Front Panel section of the Features Guide on the Interactive DocumentationCD-ROM.5. Review the Connectivity Settings and check for these items: NetWare is enabled. Frame Type matches the frame type of the desired file server.NoteTo determine your NetWare IPX frame type, type config at the Novell console screen. Onlarge networks, using multiple IPX frame types, it is CRITICAL that the frame type be setcorrectly. PDL is set to your desired PDL (PostScript or PCL) or to Auto. Primary Server (for NetWare 3.x only) is set to the name of the server which serves the printqueue you have assigned to the Phaser printer.