3-20 Phaser 6300/6350 Color Laser Printer Service ManualMisfeed at Tray 2: Jam T2Paper fed from Tray 2 did not reach the Registration Sensor on time.Applicable Status Code:Code 156: Misfeed at Tray 2Initial Actions:■ Try picking paper from a different tray.■ Ensure that Tray 2 is installed properly and the paper guides are set correctly.■ Remove, fan, and reload supported media in Tray 2.■ Remove any obstructions or debris in the paper path and cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Feed Rollers, PL3.3.18■ Interlock Switch, PL9.1.11■ Registration Sensor, PL4.1.3■ Registration Roller PL4.2.1■ Main Drive Assembly, PL8.1.2■ Tray 2 Paper Pick Assembly, PL3.3.1■ Print Engine Map 1 P/J Locator (page 10-5)■ Print Engine Map 4 Tray 2 P/J Locator (page 10-8)■ Print Engine Tray 2 Wiring (page 10-18)■ Print Engine Drive Wiring Diagram (page 10-19)■ Print Engine Paper Feed Wiring (page 10-26)Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the following for evidence of fault ordamage:■ Feed Rollers, PL3.3.18■ Paper Pick Assembly, PL3.3.1■ Tray 2, PL2.1.1■ Registration Sensor, PL4.1.3■ Main Drive Assembly, PL8.1.2Replace anydamaged orexcessively wornparts.Go to Step 2.2 Test the Registration Sensor.Run the Service Diagnostics RegistrationSensor test.Does the sensor function correctly?Go to Step 6. Go to Step 3.3 Check the Registration Sensor connection.Is the Registration Sensor connected to theharness?Go to Step 4. Connect thesensor.