09/20072-12 Phaser 8860/8860MFP Service Manual4,024.42, 4,025.46Initial IssueError Messages and Codes4,024.42 Wiper Alignment FaultThe following troubleshooting procedure applies to this error:Initial Actions• Check Wiper Alignment.• Check damage, debris, or Ink build-up near the Printhead.• If the problem persists, follow the procedure below.Primary CausesThe troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.Troubleshooting Procedure4,025.46 Drum Transfix FaultThe following troubleshooting procedure applies to this error:Initial Actions• Check for dirt, debris, or obstructions around the Printhead.• Check that the Waste Tray is correctly installed.• If the problem persists, follow the procedure below.Primary CausesThe troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.Troubleshooting ProcedureWiper Blade Misalignment Errors4,024.42 Printhead Wiper Blade misalignedTable 1 4,024.42 Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack ReferencesHead Maintenance Clutch, PL 4.0 I/O Board (2/2) - Figure 12Media Drive Assembly, PL 4.0 Left Side Harness (2/2) - Figure 7Wiper Blade, PL 2.0Table 2 4,024.42 Wiper Alignment Fault Troubleshooting ProcedureStep Questions or Actions Yes No1 Test the Wiper alignment.Run the Service Diagnostics Check WiperAlignment test.Did the test Fail?Perform (ADJ 2.5.1)and retest. If the testfails again, go toStep 2.Go to Step 2.2 Test the Wiper drive.Run the Service Diagnostics Wiper Drivetest.Did the test fail?Go to Step 3. Go to Step 5.3 Check the Wiper drive and lock systemsfor ink, obstructions, or damage.Is the Wiper drive function correctly?Go to Step 4. Clear any ink orobstructions orreplace any dam-aged components.4 Check the Head Maintenance Clutch.Is there any oil, contamination, or obviousdamage?Clean the interior ofthe system orreplace the clutch ifnecessary.Go to Step 5.5 Test the Head Maintenance Clutch.Run the Service Diagnostics Head Main-tenance Clutch test.Does the clutch function correctly?Replace in order:Exit ModuleMedia Drive AssyWiper BladeReplace the HeadMaintenance Clutch(REP 4.0.4).Drum Transfix Fault4,025.46 Drum Transfix does not reach home position.Table 1 4,025.46 Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack ReferencesProcess Drive, PL 5.0 Right Side Harness / I/O Control - Figure 10X-Axis Motor, PL 2.0 Right Side Harness / I/O Control - Figure 10Head Tilt Solenoid, PL 5.0 Left Side Harness (2/2) - Figure 7Table 2 4,025.46 Drum Transfix Fault Troubleshooting ProcedureStep Questions or Actions Yes No1 Check for ink build up in the Head Tiltdrive, Waste Tray, or wires interfering withPrinthead motion.Is the Printhead clear of obstructions?Go to Step 11. Clear any obstruc-tions to Printheadmovement. If theerror persists, go toStep 2.2 Check the Process Drive for damage.Ensure the gears are correctly aligned(see ADJ 4.7.1).Is the process gearbox damaged?Replace the Pro-cess Drive (REP4.0.7).Go to Step 3.3 Check the X-Axis Motor connection (P/J150).Run the Service Diagnostics X-Axis Motortest.Did the test fail?Replace the X-AxisMotor (REP 4.0.5).Go to Step 4.4 Test the Printhead Tilt Drive.Run the Service Diagnostics Tilt Drivetest.Did the test fail?Replace the Pro-cess Drive (REP4.0.7).
