Xerox VersaLink C400 User Manual

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Xerox VersaLink C400 User Manual Manual pdf 132 page image

General TroubleshootingThis section contains procedures to help you locate and resolve problems. Resolve some problems bysimply restarting the printer.PPrriinntteerr DDooeess NNoott PPoowweerr OOnnCaution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.Probable Causes SolutionsThe power switch is not turned on. At the printer control panel, press the Power/Wakebutton. For more information, refer to Powering Onthe Printer or Exiting Low-Power or Sleep Mode.The power cord is not plugged into the outletcorrectly.Power off the printer, then plug the power cordsecurely into the outlet.The printer requires a full reset. Power off the printer, then unplug the power cordand wait 30 seconds. Plug the power cord into theoutlet securely, then press the Power/Wake button.Something is wrong with the outlet connected to theprinter.Plug another electrical appliance into the outlet, thencheck if it operates properly.Try a different outlet.The printer is connected to an outlet with a voltageor frequency that does not match the printerspecifications.Use a power source with the specifications listed inthe Electrical Specifications.PPrriinntteerr RReesseettss oorr PPoowweerrss OOffff FFrreeqquueennttllyyProbable Causes SolutionsThe power cord is not plugged into the outletcorrectly.Power off the printer, confirm that the power cord isplugged in correctly to the printer and the outlet,then power on the printer.A system error occurred. Power off the printer, then power on again. For moreinformation, refer to Printing the Error History Report.If the error persists, contact your Xeroxrepresentative.The printer is connected to an uninterruptible powersupply.Power off the printer, then connect the power cord toa suitable outlet.132 Xerox® VersaLink® C400 Color PrinterUser GuideTroubleshooting