TroubleshootingWorkCentre™ 5735/5740/5745/5755/5765/5775/5790General Care and Troubleshooting295Fault ClearanceWhen a fault occurs, a fault screen displays which provides recovery instructions. Follow theseinstructions to clear the fault.Paper JamsAny printed sheets removed will automatically be reprinted once the paper jam is cleared.1. The fault screen will indicate the location of the jam. Use the green handles and knobs indicatedin the instructions displayed on the screen to remove the jammed paper.2. Ensure that all jam clearance handles and levers are returned to their correct positions. The redflashes behind the jam clearance handles and levers should not be visible.Note: Jam Clearance areas vary depending on your device model and configuration.Document Jams1. Remove all the documents from the document feeder and document glass as instructed.2. Re-order the documents as at the start of the job and reload. The documents will be recycledautomatically to recover the job.3. If you are unable to clear the fault, refer to Troubleshooting Tips on page 296 for furtherinformation.If you are still unable to resolve the problem, refer to Further Assistance on page 300 for instructions onhow to contact the Xerox Support Center.
