Basic Call Feature77- Pick up the handset to place a call using the handset mode.- With the optional headset connected, press to activate the headset mode, andthen press , or the Call soft key to place a call using the headset mode.The # key is configured as a send key by default. You can also set the * key as the send key, orset neither. For more information, refer to Key as Send on page 36.To place multiple calls:You can have more than one call on your T41P Skype for Business phone. To place a new callduring an active call, do the following:- Press the line key. The active call is placed on hold.Enter the desired number using the keypad.Press , , or the Call soft key.- Press the Hold soft key to place the original call on hold.Press the NewCall soft key.Enter the desired number using the keypad.Press , , or the Call soft key.You can press or to switch between calls, and then press the Resume soft key toretrieve the desired call.Answering CallsWhen you are not in another call, you can answer a call in three ways: Using the handset Using the speakerphone Using the headsetNoteAnswering When Not In Another CallCall duration and destination will always appear on the LCD screen of the active call.You can ignore incoming calls by pressing the Reject soft key or the Silence soft key or press thekey. You can also change the presence status to be Do Not Disturb, and then the phone willignore all incoming calls to your phone. For more information, refer to Changing Presence Statuson page 23.You can forward incoming calls to someone else by pressing the FWD soft key, or to voice mailby pressing the FWD VM soft key. For more information, refer to Call Forward on page 92.