Table of ContentsixAuto Answer............................................................................................................................................................ 79Call Waiting ............................................................................................................................................................. 79Call Mute .................................................................................................................................................................. 80Call Hold/Resume ................................................................................................................................................. 81Calendar.................................................................................................................................................................... 82Setting up a Skype Conference in Outlook ............................................................................................ 82Setting up an Appointment in Outlook ................................................................................................... 83Setting up a Meeting in Outlook ................................................................................................................ 84Setting up an Event in Outlook ................................................................................................................... 84Using the Calendar ........................................................................................................................................... 85Call Forward ............................................................................................................................................................ 92Static Forwarding .............................................................................................................................................. 92Dynamic Forwarding ....................................................................................................................................... 99Response Groups ................................................................................................................................................ 100Shared Line Appearance for Skype for Business .................................................................................... 101Answering SLA Calls....................................................................................................................................... 102Placing a SLA Call on Hold .......................................................................................................................... 102Resuming Held SLA Calls ............................................................................................................................. 102Boss-Admin Feature........................................................................................................................................... 102Assigning/Removing Delegates ................................................................................................................ 103Viewing the Bosses/Delegates .................................................................................................................. 105Using the Boss-Admin Feature.................................................................................................................. 106Inbound Private Line.......................................................................................................................................... 111Private Line Ring Tones ................................................................................................................................ 112Call Transfer .......................................................................................................................................................... 112Blind Transfer.................................................................................................................................................... 113Consultative Transfer..................................................................................................................................... 113Group Call Pickup ............................................................................................................................................... 113Skype for Business Conference ..................................................................................................................... 114Initiating a Skype for Business Conference Call.................................................................................. 114Viewing the Dial-in Number and Conference ID ............................................................................... 120Viewing the Conference Participants ...................................................................................................... 120Managing the Conference Participants ................................................................................................. 121Call Park .................................................................................................................................................................. 126Voice Mail .............................................................................................................................................................. 128Leaving the Voice Mail ................................................................................................................................. 128Managing the Voice Mail ............................................................................................................................ 128Multicast Paging.................................................................................................................................................. 131Sending RTP Stream ...................................................................................................................................... 132Receiving RTP Stream ................................................................................................................................... 133Using Multicast Paging................................................................................................................................. 135Branch Office Resiliency ................................................................................................................................... 135Common Area Phone ................................................................. 137