Troubleshooting Methods239l Reset non-static settings: All non-static parameters will be reset. After resetting the non-static settings, the IPphone will perform auto provisioning immediately.l Reset static settings: All static parameters will be reset.l Reset userdata & local config: All the local cache data (for example, user data, history or directory) will be cleared.And all configurations saved in the -local.cfg configuration file on the IP phone will be reset.l Reset to Factory: All configurations on the phone will be reset.You can reset the IP phone to default factory configurations. The default factory configurations are the settings thatreside on the IP phone after it has left the factory. You can also reset the IP phone to custom factory configurations ifrequired. The custom factory configurations are the settings that defined by the user to keep some custom settingsafter resetting. You have to import the custom factory configuration files in advance.NoteThe Reset local settings/Reset non-static settings/Reset static settings/Reset userdata & local config option on theweb user interface appears only if “static.auto_provision.custom.protect” is set to 1.TopicsResetting the IP phone to Default Factory SettingsResetting the IP phone to Custom Factory SettingsDeleting the Custom Factory Settings FilesResetting the IP phone to Default Factory SettingsProcedure1. Click Settings->Upgrade.2. Click Reset to Factory in the Reset to Factory field.The web user interface prompts the message “Do you want to reset to factory?”.3. Click OK to confirm the resetting.The IP phone will be reset to factory successfully after startup.NoteReset of your phone may take a few minutes. Do not power off until the phone starts up successfully.Resetting the IP phone to Custom Factory SettingsAfter you enable the custom factory feature, you can import the custom factory configuration file, and then reset theIP phone to custom factory settings.Procedure1. From the web user interface, click Settings->Configuration.2. In the Import Factory Config block, click Browse to locate the custom factory configuration file from your localsystem.3. Click Import.4. After custom factory configuration file is imported successfully, you can reset the IP phone to custom factory set-tings.TopicCustom Factory Configuration
