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Nortel SMCWEBS-N manuals

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SMCWEBS-N

Brand: Nortel | Category: Software
Table of contents
  1. revision history
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. IP Softphone 2050 overview
  6. Components
  7. System tray icon and menu
  8. IP Softphone 2050 Call Control window
  9. Call Control window
  10. Accessibility Interface
  11. Call Control window elements and functions
  12. Hot keys
  13. Removing a hot key
  15. IP Softphone 2050 Directories
  16. Opening a Local Directory from the Call Control window
  17. CS 1000 Directory
  18. Agent and Supervisor features
  19. Logging in without Agent ID
  20. Logging in using Agent ID and Multiple Queue Assignments
  21. Logging in: No Supervisor ID, No Priority
  22. Using Default Login
  23. Agent features
  24. Answering ACD calls
  25. Using Activity Code
  26. Using Emergency
  27. Using SAVE key
  28. Using NotReady
  29. Answering a call from your supervisor
  30. Supervisor features
  31. Using Agent key
  32. Using Call Agent
  33. Activating Night Service
  34. Using Display Agent Status
  35. Using Display Queue
  36. Index
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Nortel categories
Switch
Software
Network Router
Telephone
Network Hardware
IP Phone
Server
Gateway
PBX
Handsets
More Nortel categories
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