BEFORE YOU BEGIN (WINDOWS 95 USERS )111vary from state to state. Some states do notallow limitations on duration of an impliedwarranty, or the exclusion or limitation ofincidental or consequential damages, so theabove exclusion or limitation may not applyto you.To obtain service under this limited warranty,contact the 3Com Customer SupportDepartment at 847-982-5151 or by mail at:3Com7770 N. Frontage RoadAttn.: Customer Support Dept.Skokie, IL 60077-2690You will be given a Service Repair Order(“SRO”) number to help U.S. Robotics keeptrack of your limited warranty request. Onceyou have received your SRO number, take orsend the product, postage prepaid and insured,to:3ComAttn: RMA[your SRO#]6201 W. Oakton, East DockMorton Grove, IL 60053Pack the modem in a strong corrugatedcardboard box with plenty of packing material.DO NOT send the modem back in its originalbox. DO NOT send anything but the modem(do not send back the power supply, CD-ROM, documentation, etc.). Send the modemvia a courier capable of tracking the progressof the shipment. IMPORTANT: If you sendyour unit, pack it securely, and be sure thatyour SRO number is visible on the outside ofthe package.