T ROUBLESHOOTING AND O NLINE H ELP RESOURCES85The BBS gives you access to customer andtechnical support documents and the BBS librarywhich contains hundreds of helpful files and tips tohelp simplify using your modem.When you are ready to leave the BBS, type G(for “good-bye”) from the main menu.3Com offers a number of other online technicalsupport options for ourU.S. Robotics modems. Choose any one of thefollowing options if you need help with or want tolearn more about your new modem.Internet FTPProvides free library containing the same files asthe BBS site. FTP to ftp.usr.com.Internet on DemandProvides automatic technical support through alibrary containing product information, quickreference cards, and installation help. To obtain anindex of available documents, send a blanke-mail to support@usr.com. To have adocument e-mailed to you, send thedocument's number as the subject.World Wide WebA U.S. Robotics Home Page containing the sameinformation as the Internet on Demand listing. Logon to:www.usr.com/home/onlineCompuServeAccess the same information as the Internet FTPsite. The 3Com forum address is GOTHREECOM. Address private messages to76711,707.