3Com VCX Connect Installation And Configuration Manual

Also see for VCX: Quick reference guide Guide Guide Guide

Contents

3Com VCX Connect Installation And Configuration Manual Manual pdf 45 page image

Configuring Telephones 45Importing this file updates the specified users and ties one telephone(per line in the file) to a user by specifying the MAC address of thetelephone. A user can have more than one telephone tied to theirname.The sample files for the Convergence Client (soft telephone) are:Additionally, two configuration files are provided for the ConvergenceClient, a software emulator of a telephone. These files contain theconfiguration parameters that govern the operation of the ConvergenceClient. The configuration file names are:■ convergence-client-configuration-template-group.xml – This filecontains sample configuration parameters that can be applied to a■ convergence-client-configuration-template.xml – This filecontains sample configuration parameters that can be applied to aTo purchase the Convergence Client software, open a browser andnavigate to the web site of iQ NetSolutions, Inc.:http://www.iqnsi.com/ConfiguringTelephonesRefer to the VCX Telephone Guides for information about how to installand configure individual telephones.AdditionalAdminstrative TasksRefer to the VCX Administration Guide for information about how toconfigure these features:■ VCX Model 3105 Attendant Console (Page 81)■ Call forwarding, silent monitoring, hunt groups, call park extensions,call bridging, and system speed dial numbers (Chapters 5 through 8,pages 143 through 252)■ The Call Reports PC-based application to view Call Detail Records(CDRs) collected by the VCX Accounting service (page 335)Refer to the VCX Maintenance Guide for information about how toperform these tasks:■ Accounting and Call Records services configuration (Page 27)■ VCX Server management (Page 45)