3Com VCX Manual

Also see for VCX: Quick reference guide Guide Guide Installation and configuration guide

Contents

3Com VCX Manual Manual pdf 98 page image

98 CHAPTER 7: USING THE VCX USER INTERFACEBridged LineInteraction withOther FeaturesCalls to a bridged extension can be managed by a primary user or asecondary user, like non-bridged calls. For example, bridged calls can beparked, put on hold, transferred, or conferenced.A call to a bridged extension can be affected by call coverage points, callforwarding settings, and Do Not Disturb settings on the primary andsecondary phones.Calls to a bridged extension that are not answered always follow the callcoverage point configured for the primary phone, or, if call forwarding isenabled, the appropriate call forward setting for the primary phone.If all the bridge lines are in use, a call to the primary extension rings on aprimary telephone SA line and does not ring on the secondary phone. Ifall bridge lines and SA lines are in use on the primary, a call is forwardedto the Call Forward - Busy destination configured for the primary phone.Topics in this section describe how bridged calls are handled when certainVCX features are invoked by the primary telephone user, the secondarytelephone user, or both users.Do Not Disturb and Bridged Line CallsIf the primary telephone enables Do Not Disturb and a call rings on asecondary phone, there is no call indication on the primary phone—thetelephone does not ring and the BSA light does not blink. Once the call isanswered or put on hold, the primary phone’s BSA light does indicate callstatus.■ If the primary telephone enables Do Not Disturb, a call goes directly tothe primary phone’s call coverage point if:■ All secondary phones have enabled Do Not Disturb■ No secondary telephone is available■ If the primary telephone enables Do Not Disturb and no secondarytelephone answers the call, the call goes to the primary phone’s CallForward destination when the Call Forward - Ring No Answer ringtimeout value is reached.■ If a secondary telephone enables Do Not Disturb and other secondaryphones are available (or the primary telephone is available), the callrings on one of the other phones.